After my last diaper purchase extravaganza, I noticed that my receipt did not properly credit me with an Mperks coupon. As has been the case on other occasions, clerks at Meijer cannot and do not have access to Mperks data. Although the clerk agreed that I had purchased the appropriate items for the coupon to work, she could not effectuate any relief because she does not have control over Mperks. I had heard that complaint from multiple people who have also had issues with Mperks coupons, so I took her word for it.
After returning home at 11:30 p.m. I sat down to email Meijer about the problem. They not only responded the next day, they also thanked me for bringing it to my attention. They were "unable to determine the cause" of why my coupon wasn't awarded at the cash register and in return presented me with a $2 off my next $2 purchase.
Thank you Shopathome.com (who administers the Mperks program) for being more attentive than your client has ever been!
Thursday, February 2, 2012
Sunday, January 29, 2012
Holy Diaper Deal Batman!
Last night was the best couponing trip I've had to the store to date! Here are the numbers: $189 worth of items for. . . wait for it. . . $63!
I had a couple general $0.55 cent coupons off the important pieces (Jello chocolate pudding) and shaving cream. Then I had $0.35 coupons off Blistex. The Blistex was on sale for $0.99 and Meijer doubled the coupons so I got three chapsticks for $0.29 each! If you thought that was good. . .
There's an $8 off a package of diapers for Huggies coupon floating around online. Meijer was running a sale all last week for an instant $10 off a $50 purchase of Huggies. A soft sided package of diapers (roughly 30 diapers) is $9.49. Buy 6 of those to cover your $50 and you make $1 on your purchase!
On top of all of this, I had $2 off a $2 purchase in Mperks and a $1 off a future purchase coupon.
Add it all up for some monster savings. The Huggies coupons don't expire until April so go hunting for them!
Monday, January 16, 2012
The Biggest Savings Yet!
This week I did my typical trip to Meijer at 10:00 pm. This time the shelves were pretty well stocked and I was armed with bottle return slips and a few coupons.
Meijer had great sales including the 10f for 10, get the 11th free! I loaded up on necessities and got a couple goodies (the 240 calorie Hagen Daze).
Sorry, I got off track! The ultimate combination of sale items, coupons and Mperks, I saved $44 on a $98 bill! Thats almost 50%!
Meijer had great sales including the 10f for 10, get the 11th free! I loaded up on necessities and got a couple goodies (the 240 calorie Hagen Daze).
Sorry, I got off track! The ultimate combination of sale items, coupons and Mperks, I saved $44 on a $98 bill! Thats almost 50%!
Sunday, December 25, 2011
$1.69
Best coupon deal so far since I started!
Aunt Millie's dinner rolls were BOGO at Meijer. I had 2 $0.50 coupons. Both of which were doubled. That means I got 2 packages for $1.69!
Aunt Millie's dinner rolls were BOGO at Meijer. I had 2 $0.50 coupons. Both of which were doubled. That means I got 2 packages for $1.69!
Thursday, December 1, 2011
Hmmmmm MPerks
At first glance I thought MPerks from Meijer was God's gift to couponers. Today, I found a fatal flaw. Meijer has, for the last few weeks, running 10% - 15% off general merchandise on certain days and only for a specific period of time. Today, I got an MPerks notice via text message that said "save 10% on general merchandise good through 12/4". Of course, I clipped it. Being the smart woman that I am, I hacked into Ryan's MPerks account and clipped it for him too. Got to the store, logged in to my MPerks account at the register and went about purchasing my items.
When I got home and took the time to scrutinize my receipt I noticed that there was no reflection of the 10% discount for the applicable items. I quickly pulled up the MPerks webpage, logged in and sure enough the coupon was still there unused. Logged into Ryan's account, coupon still there unused (it shouldn't have been used - I used my account this evening). I then did what most concerned people would have done - read the fine print. There were three items that I purchased that I expected to qualify on the discount (about $4 worth of savings). I confirmed that all three items qualified, confirmed that the coupon did in fact read "valid THRU 12/4, then had Ryan read it to make sure too.
I drove back to Meijer, opened the coupon page on my phone AND IT WAS GONE! Logged into Ryan's account, GONE! Read the add at the customer service desk and it says Friday - Sunday only (Sunday being 12/4). The ladies at the customer service desk waited very patiently while I logged in and out of MPerks accounts on my phone but ultimately, I made the decision to return the $40 in merchandise out of principle!
I do believe the customer service representatives made a wise decision to offer me $5 in customer happiness credit toward my next visit instead of going through the return hassle 10 minutes before they were scheduled to clock out.
Two things I learned, no one at a Meijer store has any way to check your MPerks account! They can't see anything. While I think this is good for privacy, it's not good for the customer. It will always end up in a situation like I had tonight, she said, she said. Who's correct? Have the staff been instructed to always take the customer's word? I would hope not, that's not good for Meijer's business. At the same time, they need to fix the bugs in the system. I should have never been allowed to "clip" the coupon until tomorrow. I should have never received a text message telling me that the coupon was available for me to clip. Lastly, I think Meijer should implement a "used coupon" section on the MPerks website so that we can see which ones we use at each visit (I know this is on the receipt - but like tonight - it wasn't). Or maybe a "clipped but not available for immediate use".
In my opinion, it all goes down to the tech people behind this one. I should have never been allowed to clip the coupon. Someone in IT isn't have a good night because based on what I overheard, I wasn't the first person in tonight with this question!
When I got home and took the time to scrutinize my receipt I noticed that there was no reflection of the 10% discount for the applicable items. I quickly pulled up the MPerks webpage, logged in and sure enough the coupon was still there unused. Logged into Ryan's account, coupon still there unused (it shouldn't have been used - I used my account this evening). I then did what most concerned people would have done - read the fine print. There were three items that I purchased that I expected to qualify on the discount (about $4 worth of savings). I confirmed that all three items qualified, confirmed that the coupon did in fact read "valid THRU 12/4, then had Ryan read it to make sure too.
I drove back to Meijer, opened the coupon page on my phone AND IT WAS GONE! Logged into Ryan's account, GONE! Read the add at the customer service desk and it says Friday - Sunday only (Sunday being 12/4). The ladies at the customer service desk waited very patiently while I logged in and out of MPerks accounts on my phone but ultimately, I made the decision to return the $40 in merchandise out of principle!
I do believe the customer service representatives made a wise decision to offer me $5 in customer happiness credit toward my next visit instead of going through the return hassle 10 minutes before they were scheduled to clock out.
Two things I learned, no one at a Meijer store has any way to check your MPerks account! They can't see anything. While I think this is good for privacy, it's not good for the customer. It will always end up in a situation like I had tonight, she said, she said. Who's correct? Have the staff been instructed to always take the customer's word? I would hope not, that's not good for Meijer's business. At the same time, they need to fix the bugs in the system. I should have never been allowed to "clip" the coupon until tomorrow. I should have never received a text message telling me that the coupon was available for me to clip. Lastly, I think Meijer should implement a "used coupon" section on the MPerks website so that we can see which ones we use at each visit (I know this is on the receipt - but like tonight - it wasn't). Or maybe a "clipped but not available for immediate use".
In my opinion, it all goes down to the tech people behind this one. I should have never been allowed to clip the coupon. Someone in IT isn't have a good night because based on what I overheard, I wasn't the first person in tonight with this question!
Sunday, November 20, 2011
Another Successful Day
Today was another successful savings day! We are hosting our first family Thanksgiving this year so we needed a few essentials. Most importantly, a roasting pan large enough to cook a turkey for 10 people. Our first stop was to Bed Bath and Beyond (just like Will Farrel). We bought a $30roasting pan in sale for $20. There is also a $10 rebate which brings the price down to $10. Add the $5 off coupon, we got the pan for $5.
Moving on to Meijers! This had all the makings to be a very expensive outing considering all the Thanksgiving feast items we needed. We ended up saving $60 with on sale items and coupons! What could have been well over $225 was only $177. Then i had a $40 gift card so we only ended up spending $130. That's very close to what we would have spent on a normal weekly shopping trip prior to starting to coupon. I think we'll call this an extremely successful day.
I've now saved almost $90 in three weeks!
Moving on to Meijers! This had all the makings to be a very expensive outing considering all the Thanksgiving feast items we needed. We ended up saving $60 with on sale items and coupons! What could have been well over $225 was only $177. Then i had a $40 gift card so we only ended up spending $130. That's very close to what we would have spent on a normal weekly shopping trip prior to starting to coupon. I think we'll call this an extremely successful day.
I've now saved almost $90 in three weeks!
Monday, November 7, 2011
My first shopping trip...
I did it! Armed with freshly cut coupons, I went to Meijer. I saved $39.33! I've decided that for purposes of saving I'm going to round up to the nearest whole dollar as my way of contributing a small bit of family sacrifice. That's $40! I've decided what I'm saving for as well ... A hot air balloon!
I scored some financial assistance from GD (my mom who is known in the family as Grandma Donna (or GD)). I need to get my receipt out for a full savings calculation tomorrow.
I might be addicted!!
I scored some financial assistance from GD (my mom who is known in the family as Grandma Donna (or GD)). I need to get my receipt out for a full savings calculation tomorrow.
I might be addicted!!
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